Fórum Ubuntu Linux - PT
Suporte Técnico => Hardware e Periféricos => Notebooks e Handhelds => Tópico iniciado por: benckes em 24 de MAR?O de 2020, 13:28
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Salve galera, sou novo aqui no forum e novo tbm no ubuntu, não encontrei solucao pra minha duvida por isso abri um novo tópico, espero não estar repetindo.
Minha situação é a seguinte, estou com um notebook Sony Vaio VPCEA24FM (mais antigo) que esta com alguns problemas, consegui instalar o Ubuntu 18.04 agora nele, mas está sem som, não detecta nem fone de ouvido, somente funciona via bluetooth, não sei se estava funcionando anteriormente e não consegui descobrir se o problema é hardware ou software. Recentemente foi desligado o teclado nativo do notebook, desconectado da placa mãe por isso desconfio de hardware, pois estava em curto, agora usa um teclado externo usb, também 3 das 4 portas usb não estão funcionando, a que funciona está no lado oposto as que não funcionam, e antes do teclado ter sido desconectado essas outras portas funcionavam.
Como posso fazer pra ter certeza da origem do problema?
agradeço a ajuda
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Poste a saída dos comandos aqui:
lspci
lshw -c multimedia
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Poste a saída dos comandos aqui:
lspci
lshw -c multimedia
root@lisiane-VPCEA24FM:/home/lisiane# lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation HM55 Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
03:00.0 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller
03:00.1 System peripheral: Ricoh Co Ltd R5U2xx (R5U230 / R5U231 / R5U241) [Memory Stick Host Controller]
03:00.4 SD Host controller: Ricoh Co Ltd MMC/SD Host Controller
04:00.0 Ethernet controller: Marvell Technology Group Ltd. Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB] (rev 11)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
root@lisiane-VPCEA24FM:/home/lisiane# lshw -c multimedia
*-usb:0
descrição: Vídeo
produto: USB 2.0 Camera
fabricante: USB 2.0 Camera_FLV14
ID físico: 2
informações do barramento: usb@1:1.2
versão: 9c.30
capacidades: usb-2.00
configuração: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
descrição: Audio device
produto: 5 Series/3400 Series Chipset High Definition Audio
fabricante: Intel Corporation
ID físico: 1b
informações do barramento: pci@0000:00:1b.0
versão: 05
largura: 64 bits
clock: 33MHz
capacidades: pm msi pciexpress bus_master cap_list
configuração: driver=snd_hda_intel latency=0
recursos: irq:33 memória:f6000000-f6003fff
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O Ubuntu reconheceu sua placa de som.
Eu tentaria resetar as configurações do pulseaudio para ver se o som volta. Na pasta oculta .config (fica dentro da sua pasta de usuário), procure a pasta pulse e apague o conteúdo dela. Veja se tem um arquivo pavucontrol dentro da .config também e apague-o. Depois reinicie e teste se funciona.
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O Ubuntu reconheceu sua placa de som.
Eu tentaria resetar as configurações do pulseaudio para ver se o som volta. Na pasta oculta .config (fica dentro da sua pasta de usuário), procure a pasta pulse e apague o conteúdo dela. Veja se tem um arquivo pavucontrol dentro da .config também e apague-o. Depois reinicie e teste se funciona.
Resetei e o problema persiste, sem audio nos auto falantes e não reconhece fone de ouvido. Não encontrei o arquivo pavucontrol
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Dá uma olhada nesse post:
https://ubuntuforum-br.org/index.php/topic,118960.msg654265.html#msg654265
É antigo, mas pode ter alguma coisa que ajude.
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Dá uma olhada nesse post:
https://ubuntuforum-br.org/index.php/topic,118960.msg654265.html#msg654265
É antigo, mas pode ter alguma coisa que ajude.
Descobri o que era, como desconfiei o flat da placa de audio ta estourado, por isso tbm as portas usb nao estavam funcionando, vou ver se troco e deve resolver.
Mas agora tambem estou com outro notebook, HP Pavilion dv6000, com o mesmo problema, mas ele esta com o mint instalado
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Mas agora tambem estou com outro notebook, HP Pavilion dv6000, com o mesmo problema, mas ele esta com o mint instalado
Saidas:
notebook-HP jane # lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)
00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 01)
09:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
09:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
09:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
09:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)
notebook-HP jane # lshw -c multimedia
*-multimedia
descrição: Audio device
produto: 82801H (ICH8 Family) HD Audio Controller
fabricante: Intel Corporation
ID físico: 1b
informações do barramento: pci@0000:00:1b.0
versão: 03
largura: 64 bits
clock: 33MHz
capacidades: pm msi pciexpress bus_master cap_list
configuração: driver=snd_hda_intel latency=0
recursos: irq:26 memória:f8600000-f8603fff
*-usb
descrição: Vídeo
produto: HP Webcam
fabricante: SuYin
ID físico: 4
informações do barramento: usb@2:4
versão: 1.00
serial: CN0314-OV01-VH-R03.02.02
capacidades: usb-2.00
configuração: driver=uvcvideo maxpower=500mA speed=480Mbit/s
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Problema parecido, o driver está certo mas o som não. Esse HP aí, inclusive, tem uma placa de som parecida com a do post que passei o link. Dá uma olhada lá.
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Problema parecido, o driver está certo mas o som não. Esse HP aí, inclusive, tem uma placa de som parecida com a do post que passei o link. Dá uma olhada lá.
Testei as 3 solucoes que tu propos no outro topico e nenhuma surtiu efeito em relacao ao som. :-[ :-[
Mais alguma dica?
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Em qual notebook está mexendo agora? Alguma novidade para algum deles?
Posta as saídas dos comandos aqui:
lsmod | grep snd_hda_intel
sudo dmesg | grep snd_hda_intel
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Em qual notebook está mexendo agora? Alguma novidade para algum deles?
Posta as saídas dos comandos aqui:
lsmod | grep snd_hda_intel
sudo dmesg | grep snd_hda_intel
Estou no HP, aquele Sony Vaio esta de escanteio ate eu conseguir o flat pra trocar, ta tudo fechado na minha cidade por enquanto, to vendo um na internet.
Seguem as saidas:
notebook-HP jane # lsmod | grep snd_hda_intel
snd_hda_intel 36864 6
snd_hda_codec 114688 4 snd_hda_intel,snd_hda_codec_generic,snd_hda_codec_si3054,snd_hda_codec_realtek
snd_hda_core 69632 5 snd_hda_intel,snd_hda_codec,snd_hda_codec_generic,snd_hda_codec_si3054,snd_hda_codec_realtek
snd_pcm 86016 6 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_si3054
snd 69632 21 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_si3054,snd_hda_codec_realtek,snd_pcm
notebook-HP jane # sudo dmesg | grep snd_hda_intel
[ 78.734948] snd_hda_intel 0000:00:1b.0: spurious response 0x10ec0268:0x0, last cmd=0x0f0000
[ 78.734983] snd_hda_intel 0000:00:1b.0: spurious response 0x10573055:0x1, last cmd=0x100f0000
[ 78.735024] snd_hda_intel 0000:00:1b.0: spurious response 0x10ec0268:0x0, last cmd=0x0f0001
[ 78.735065] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x0f0002
[ 78.735108] snd_hda_intel 0000:00:1b.0: spurious response 0x100003:0x0, last cmd=0x0f0004
[ 78.735155] snd_hda_intel 0000:00:1b.0: spurious response 0x10001:0x0, last cmd=0x1f0005
[ 78.735191] snd_hda_intel 0000:00:1b.0: spurious response 0x101:0x0, last cmd=0x1f0004
[ 78.735235] snd_hda_intel 0000:00:1b.0: spurious response 0x20023:0x0, last cmd=0x1f000f
[ 78.735275] snd_hda_intel 0000:00:1b.0: spurious response 0xf:0x0, last cmd=0x1f2000
[ 78.735316] snd_hda_intel 0000:00:1b.0: spurious response 0x103c30cc:0x0, last cmd=0x1f2000
[ 93.256629] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 126.536359] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 169.032322] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 200.008333] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 230.728327] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 261.448373] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 283.143095] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x770620
[ 283.143151] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x7a0000
[ 283.143158] snd_hda_intel 0000:00:1b.0: spurious response 0x20:0x0, last cmd=0x7a0000
[ 283.152116] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x724011
[ 283.213046] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x1, last cmd=0x10a90000
[ 283.213141] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x1, last cmd=0x10a90000
[ 283.220858] snd_hda_intel 0000:00:1b.0: spurious response 0x20:0x0, last cmd=0x6a0000
[ 283.220910] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x6f0600
[ 283.220952] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x670660
[ 283.220994] snd_hda_intel 0000:00:1b.0: spurious response 0x20:0x0, last cmd=0x6a0000
[ 293.704352] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 324.936388] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 355.656403] Modules linked in: ccm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev coretemp snd_hda_codec_si3054 arc4 snd_hda_codec_realtek snd_hda_codec_generic media snd_hda_intel snd_hda_codec r852 snd_hda_core input_leds joydev snd_hwdep sm_common hp_wmi snd_pcm binfmt_misc sparse_keymap serio_raw wmi_bmof iwl3945 nand nand_ecc snd_seq_midi iwlegacy nand_bch snd_seq_midi_event r592 bch mac80211 snd_rawmidi mtd memstick lpc_ich snd_seq cfg80211 snd_seq_device snd_timer snd soundcore shpchp mac_hid parport_pc ppdev lp parport autofs4 btrfs xor zstd_compress raid6_pq dm_mirror dm_region_hash dm_log i915 i2c_algo_bit drm_kms_helper syscopyarea firewire_ohci sysfillrect sysimgblt ahci sdhci_pci firewire_core libahci crc_itu_t psmouse pata_acpi r8169 fb_sys_fops drm
[ 384.849076] snd_hda_intel 0000:00:1b.0: spurious response 0x4011:0x0, last cmd=0x6a0000
[ 384.849103] snd_hda_intel 0000:00:1b.0: spurious response 0x4011:0x0, last cmd=0x6a0000
[ 384.860116] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x3a0000
[ 384.860160] snd_hda_intel 0000:00:1b.0: spurious response 0x4011:0x0, last cmd=0x3a0000
[ 384.872114] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x2a0000
[ 384.884638] snd_hda_intel 0000:00:1b.0: spurious response 0x4011:0x0, last cmd=0x220011
[ 384.884651] snd_hda_intel 0000:00:1b.0: spurious response 0x0:0x0, last cmd=0x220011
[ 384.884735] snd_hda_intel 0000:00:1b.0: spurious response 0x11:0x0, last cmd=0x6a0000
[ 524.023731] snd_hda_intel 0000:00:1b.0: spurious response 0x11:0x0, last cmd=0x6a0000
[ 524.023783] snd_hda_intel 0000:00:1b.0: spurious response 0x11:0x0, last cmd=0x6a0000
[ 540.676567] snd_hda_intel 0000:00:1b.0: spurious response 0x11:0x0, last cmd=0x6a0000
[ 540.676641] snd_hda_intel 0000:00:1b.0: spurious response 0x11:0x0, last cmd=0x6a0000
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[ 78.734948] snd_hda_intel 0000:00:1b.0: spurious response 0x10ec0268:0x0, last cmd=0x0f0000
Essas mensagens do dmesg que estão estranhas.
Pesquisando aqui, tem soluções propostas em vários fóruns, geralmente sugerindo criar/editar um arquivo em /etc/modprobe.d colocando alguma opção específica para o snd_hda_intel.
O nome do arquivo pode variar (alsa-base.conf, snd_hda_intel.conf, alsa-base, ...) e as opções também. Dê uma olhada:
https://forums.linuxmint.com/viewtopic.php?t=44533
https://forums.linuxmint.com/viewtopic.php?f=49&t=23139
https://unix.stackexchange.com/questions/50498/hda-codec-and-hda-intel-issues