willnuban, vamos precisar de mais informações. Afinal qual o modelo exato ou a configuração completa do PC ou Notebook?
O Ubuntu é 32 ou 64bits?
Favor copiar e colar a saída dos seguintes comandos, no terminal:
1) lspci
2) lsusb
3) sudo lshw -short
No aguardo!
1-
00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
2-
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 011: ID 0cf3:e005 Atheros Communications, Inc.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 0c45:6712 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
3-
Caminho do hardware Dispositivo Classe Descrição
============================================================
system Computer
/0 bus Motherboard
/0/0 memory 7882MiB Memória do sistema
/0/1 processor Intel(R) Core(TM) i5-7200U CPU
/0/100 bridge Intel Corporation
/0/100/2 display Intel Corporation
/0/100/14 bus Intel Corporation
/0/100/14/0 usb2 bus xHCI Host Controller
/0/100/14/1 usb1 bus xHCI Host Controller
/0/100/14/1/5 multimedia Integrated_Webcam_HD
/0/100/14/1/6 generic USB2.0-CRW
/0/100/14/1/8 communication Interface sem fio bluetooth
/0/100/14.2 generic Intel Corporation
/0/100/15 generic Intel Corporation
/0/100/15.1 generic Intel Corporation
/0/100/16 communication Intel Corporation
/0/100/17 storage Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c/0 wlp1s0 network QCA9565 / AR9565 Wireless Netwo
/0/100/1c.5 bridge Intel Corporation
/0/100/1c.5/0 enp2s0 network RTL8101/2/6E PCI Express Fast/G
/0/100/1f bridge Intel Corporation
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Intel Corporation
/0/100/1f.4 bus Intel Corporation
/0/2 scsi0 storage
/0/2/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-75J
/0/2/0.0.0/1 volume 599MiB Windows FAT volume
/0/2/0.0.0/2 /dev/sda2 volume 3071MiB Windows FAT volume
/0/2/0.0.0/3 /dev/sda3 volume 912GiB volume EXT4
/0/2/0.0.0/4 /dev/sda4 volume 15GiB Linux swap volume