Autor Tópico: Falhas intermitentes da placa de som HyperX Amp  (Lida 1364 vezes)

Offline marcosdionizio

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Falhas intermitentes da placa de som HyperX Amp
« Online: 05 de Julho de 2021, 00:18 »
Olá,

Comprei uma Placa de Som HyperX Amp USB, para funcionar com um headset da mesma marca. Ela está com alguns problemas intermitentes no Ubuntu 20.04.2 LTS
Quando ela é conectada na USB funciona bem, som limpo. Passado algum tempo, aleatório, ela simplesmente pára de funcionar, então preciso desconectar e conectar novamente pra ela voltar. Alguém poderia me ajudar nessa questão?
Obrigado!
Algumas informações abaixo:

dmesg:
[51045.105607] usb 1-1.1: Product: HyperX Amp
[51045.105609] usb 1-1.1: Manufacturer: Kingston
[51045.105610] usb 1-1.1: SerialNumber: 000000000001
[51045.125085] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.135421] usb 1-1.1: 6:0: cannot get min/max values for control 2 (id 6)
[51045.138778] input: Kingston HyperX Amp Consumer Control as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.5/0003:0951:16D8.0008/input/input19
[51045.196883] hid-generic 0003:0951:16D8.0008: input,hidraw0: USB HID v1.11 Device [Kingston HyperX Amp] on usb-0000:00:1a.0-1.1/input5
[51045.233214] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.243218] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.253454] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.263121] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.273086] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.283210] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.293459] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.303662] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.313085] usb 1-1.1: 12:0: cannot get min/max values for control 2 (id 12)
[51045.390470] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.390576] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.390670] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.390857] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.391010] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.392196] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.392287] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.392359] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.392502] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.392654] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.394208] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.394380] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.394528] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.394756] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.394978] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.396199] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.396351] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.396499] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.396729] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth
[51045.396972] usb 1-1.1: cannot submit urb 0, error -28: not enough bandwidth

hwinfo --sound
27: USB 00.4: 0401 Multimedia audio controller
  [Created at usb.122]
  Unique ID: aN_U.a0DuMexQO_3
  Parent ID: ADDn.4Nx_qoDfSd7
  SysFS ID: /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.4
  SysFS BusID: 1-1.1:1.4
  Hardware Class: sound
  Model: "Kingston HyperX Amp"
  Hotplug: USB
  Vendor: usb 0x0951 "Kingston Technology"
  Device: usb 0x16d8 "HyperX Amp"
  Revision: "41.12"
  Serial ID: "000000000001"
  Driver: "snd-usb-audio"
  Driver Modules: "snd_usb_audio"
  Speed: 12 Mbps
  Module Alias: "usb:v0951p16D8d4112dc00dsc00dp00ic01isc02ip00in04"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #43 (Hub)